Troubleshooting

Stop Cause Messages

• Mow overheat (27)
• Bumper Pressed (43)(62)
• High mow current
• Stuck in place - for Robomow professional dealers only
• System Switch is Off (26)
• Switch off before lifting (25)
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Robomow Messages

• Error message for RC models 2019
• Error message table for RS models
• System failure error table
• The robot stops after a few minutes in the Separated Zone with U017
• Error message for RC models 2018 and older
• RC, TC, MC: User messages table
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General

• ★ The robot does not auto-depart from its base station.
• ★ The robot does not enter the Base Station properly.
• ★ Problems in Winter Charging mode. What could be the reason?
• The robot continues to mow, even though there is heavy rain.
• Can my robot get the latest software version?
• The robot stops with a "Stuck in Place" message.
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Power Box

• The Power Box Is Not Operating / Seems To Be Dead. What Should I Do?
• The scissors led is blinking

RL / RM models

• Basic Troubleshooting