|Probable Cause/Event||Corrective/User Action|
|Base Problem||- Robomow fails to enter the Base Station several times continuously.||- Adjust the Base Station position.
- Clean the contacts with a brush or piece of cloth.
|Bumper Pressed||- Bumper is constantly being pressed.||- Move mower away from object that presses against the bumper.|
|- Too many Inactive Days and/or Hours have been set for your lawn area. Current settings will not be changed.
- Mowing Frequency is too high for current settings of Inactive Time. The Inactive Time settings will be set to defaults.
- Area setting is too high for current settings of Inactive Time. The Inactive Time settings will be set to defaults.
|- Decrease the number of Inactive Days and/or the
number of Inactive Hours to allow Robomow to complete mowing your lawn.
- Decrease Mowing Frequency (see Section 220.127.116.11)
- Decrease Area setting
|- Mowing motor has faced an over-current for
too long as a result of high grass or an obstacle that is stuck or wrapped around the blade.
- Something is preventing a blade from rotating freely. Severe grass accumulation under the mowing deck; rope or similar object wrapped around mowing blade.
|- CAUTION – Switch off the Safety Switch before checking the blades.
- Inspect blades for foreign material or debris preventing rotation.
- Clean out accumulated grass clippings using a wooden stick.
|Check Power||- Power Box is not plugged properly into the main Power Box.||- Confirm Power Box is plugged into the main power plug socket.|
|- No power to plug socket or main power is shut off.||- Turn power on to the main plug socket.
- Check the mains supply using another appliance.
|- The mower or Charging Station contacts are dirty.||- Clean the contacts with a brush or piece of cloth.|
|- Charging is not detected, although there is physical contact between the mower and the Base Station contacts.||- Confirm a good connection of the Power Box to the
|Cross Outside||- The Perimeter Wire is too close to the edge.
- The lawn slope is too big.
- Robomow does not succeed to turn in place at the edge and it causes the mower to slip out of the area.
- Robomow has slipped out of the Perimeter Wire lope because of slopping area or wet grass.
|- Remove the wire towards the inner side of the lawn.
- Do not include area with very steep slopes.
- Fill holes and pits in the ground.
- Increase the cutting height.
|- The drive motors have been working under a severe load for too long.||- No need to do anything.
- Robomow will renew the operation automatically as soon as the drive motor will cool down.
|- The Front Wheel has left the ground for too long time during operation.||- If Robomow has driven onto an obstacle, raising the front end:
Remove or exclude the object from the mowing area.
|- If Robomow is being used on a slope too steep for safe mowing:
Exclude this from the mowing area.
|- If High grass is preventing the front wheel from fully riding on the ground:
Raise the cutting height.
|- If the ground contains large holes or indentations where the front wheel can drop into when passing across:
Fill these areas with dirt and level off.
|Handle Lifted||- The handle is lifted while trying to start the operation||- Push the carrying handle down back to its position to enable automatic operation.|
|Key Pressed||- One of the operating panel buttons is constantly pressed.||- Press to confirm the message and to continue operation. This message is displayed to inform only.|
|Keys Locked||- Child Lock feature has been activated.||- Press the button and then press the button. Child Lock can be deactivated under the Settings menu.|
|Mow Overheat cooling…||- The mowing motor has been working under a severe load for too long of a time.||- No need for action – Robomow will renew automatically the operation, as the mowing motor will cool down.|
|No wire signal||- Power Box / Perimeter Switch is not turned on or not connected to the zone intended to mow.
- Power Box may need to be restarted
- The Perimeter Wire is not connected to the
Base Station / Perimeter Switch.
- The Perimeter Wire is cut.
|- Make sure the Base Station is connected to the mains supply.
- Disconnect the Power Box from the mains power and reconnect after 10 seconds.
- Check the Perimeter Switch is connected to the correct zone and is turned on.
- Check the connection of the Perimeter Wire to the Base
Station / Perimeter Switch.
- Check for cut in the Perimeter Wire.
|Rain detected||- The operation is delayed as Robomow detects rain.
- Robomow should resume operation 30 minutes after it stops to detect the rain.
|- No need for action
- The message is displayed as longs rain/humid conditions are detected by Robomow. Mowing will start automatically.
|- TurboMow mode has been activated.||- It is recommended to raise mowing height before
starting the mower in TurboMow mode. Refer to sections
3.1 and 4.3.7 in the User Manual.
|Recharge battery||- The maximum operating time has been reached (displayed in non-Base Station zone).
- Mower is searching for the Base Station but the battery voltage is too low to continue the searching process.
|- Connect the charger to the mower or place it in the Base
Station for charging.
- Drive the mower manually using the remote control or carry it by hand for charging in the Base Station.
|Start elsewhere||- Drive wheel motors have been working under a severe load during automatic or manual operation.||- Check to insure the mower is not stuck, allowing the drive wheels to slip.
- Check the ground around the mower for holes or indentations. Fill with dirt and level off.
- Check if the drive wheels are free to rotate and nothing blocks them.
- Remove the mower away from this particular location and restart operation.
|Start inside||- Automatic operation is initiated while the robot is placed out of the Perimeter Wire loop.||- Place the mower inside the lawn and press the button.|
|Stuck in place||- Robomow got stuck in place. It cannot continue driving.||- Check the ground for holes or indentions, where the mower has stopped and fill it with dirt and level off – especially in the area close to the perimeter, where the Robomow turns in place.|
|- Robomow has difficulty to turn in place because the front wheel is blocked by a hole or indentation. It caused the mower to turn in place without detecting wire or bumper.||- Verify that the area is not too steep.
- Work mainly in dry conditions.
- Check if the Perimeter Wire is not too close to the edge
– remove if required.
- Verify that the mowing deck is not set too low.
|Sub-Zone X Problem||- Sub-Zone 1/2/3/4 entry problem.
- The mower either fails to leave / bypass the Base Station on its way to the Sub-Zone, or fails to enter the Sub-Zone.
- The mower will try to reach the Sub-Zone every two hours. If the mower fails to reach the Sub- Zone within three attempts, it will stay in the Base Station until the end of current mowing cycle.
- The mower will not skip to the next Sub-Zone (if there are any), if it fails to reach the current one.
|- Try to start manual mowing (refer to section 4.5 – Manual Operation). Check if something disturbs mower’s driving backwards and/or bypassing the Base Station. Confirm the mower drives along the perimeter
wire and doesn’t fall off the lawn’s edge, when it departs from the Base Station.
- Confirm that the mower is able to follow the perimeter wire along the narrow pass until it reaches the Sub- Zone. Refer to section 2.2.2 for instructions on how to set a narrow pass properly.
|Switch off before lifting||- The user carries Robomow manually while the
Safety Switch is On.
|- Switch Off the Safety Switch before carrying Robomow.|
|Waiting for Signal||
- Robomow has stopped the operation: it does not detect a signal.
|- Check the power to the Power Box.
- It may be an electrical power interruption. There is no need to do anything. Robomow will renew operation as soon as power is back.