Mobile Application FAQ
Robomow App FAQ
General
- How to add a Starting Point?
- What if I do not receive Notifications on my mobile device?
- How to manage my Robomow account?
- I would like to connect two robotic mowers to the app. What do I have to do?
- What languages does the Robomow App 2.0 support?
- What is unique about the Robomow App as compared with competitor apps?
Compatibility
Downloading and Installation
Registration
- I have two mobile devices and I want to operate Robomow from both of them. How can I do this?
- How do I register the Robomow App?
- I forgot my password. How can I reset it?
- When I try to register, I get a "Registration Failed" message. What does this mean?
- Do I need to enter my mower's serial number manually during the registration process?
Connection with a mower
- How far is the connection range from my smartphone to the RK robot?
- How does the Robomow App connect with my mower?
- How many mobile devices can be connected to one mower simultaneously?
- What is the connection range of the Robomow App 2.0?
- I'm not able to connect to my mower with the Robomow App. What should I do?
- The range of the Robomow App in Remote Control mode seems to be much shorter than in other modes. Why?
Robomow App Operation
- How do I change "Mower Options" settings in my mower via the Robomow App?
- How do I disable/pause automatic operation of the mower?
- How do I know if there is communication between the Robomow app and my mower?
- How do I change the "Lawn Options" settings in my mower via the Robomow App?
- What settings are available in the Robomow App, but not available in the mower, and vice versa?
- How do I know the next automatic departure time of the mower?
Remote Control Function
App Settings
- How to enable a child lock on the RT?
- How to activate/deactivate the Theft Alarm on the RT?
- How to set up RT automatic operation?
- Robomow App 1.0 and 2.0 for Android and IOS
- What is the "Share Operational data" setting?
- Can I lock the Robomow App with a PIN code?
GSM Module
- What if I do not receive Notifications on my mobile device?
- How to turn on/off GSM notifications?
- How to test the robot GSM connectivity?
- How to turn on/off GSM notifications?
- How to test the robot GSM connectivity?
- What are the benefits of the GSM/RoboConnect(+) module?