Ask the previous owner to remove the robot from their account.
If this doesn't work please contact Customer Service and provide the proof that you are the owner of the robot.
The previous owner is still registered as an owner of my robot.
Ask the previous owner to remove the robot from their account.
If this doesn't work please contact Customer Service and provide the proof that you are the owner of the robot.
Comments
2 comments
Our previous RC 308 robomow has already removed yesterday
Dear Customer,
Thank you for contacting us. Your ticket has been created and a Customer Support Agent will get in touch with you soon.
with best regards,
Bianca
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