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I no longer know my theft protection PIN code. What can I do?

In the event that you no longer know the PIN code for theft protection, proceed as follows.

RC Models:

When the four 0 are on the display and you are asked to enter the code, please press the setting button briefly.


A 2-digit code then appears briefly on the display. In this example 01.



RS Models:

There you will find the code in the square brackets.



In the next step, send us the determined code to the following email address:

Please also send the serial number of the robot and as a legitimation that you are the owner of the robot, a photo of the invoice or a photo of the ID card.

We will then send you a new access code.