Robomow operates a dedicated central Contact Center, which provides direct support for all Robomow customers. A Robomow service operator can identify the majority of faults using Robomow’s remote diagnostics tools (such as Remote Access via the Robomow App), and then send a part for easy replacement. In this way, the unique Modular Design concept of Robomow products minimizes repair time and improves customer satisfaction.
If a particular repair case requires handling by a service technician, your Robomow can be shipped to the nearest service station or service dealer. The list of service stations and service dealers in your area can be found on our website, at www.robomow.com.